ChannelGrabber can be used to create new products with general information that can then be utilised for different listings on different marketplaces, therefore saving time by avoiding entering the same information multiple times.
To get started, first navigate to the Products page:
Start off by entering a new, unique SKU in the blank SKU field to the left, then enter a Product Name (this can be the same as your intended listing title, or you can use a simplified product name for your own reference as this can be changed before you list the item - it's down to your preference) and the stock quantity in the QTY field (leave the product drop-down menu as "Simple"). Next click the Add Product (+) button to far left of the row:
This creates a new product and takes you to the General - Information tab for the item. Complete as many of the fields on this tab as you can (if relevant). The key components are the Brand, Barcode and Description. You can also specify whether the item is subject to Standard VAT (20%) or VAT Exempt (depending on the VAT Rules that you set up in your Company Settings section):
Top Tip: Why not check out our blog post on How To Write Product Descriptions That Sell Like Crazy
Next, click the Pricing tab and set an Anchor Price for your item. This can be the only price that you are going to sell at on all channels, in which case that's all you need to do on this page. Alternatively, it can act as a "base price" so that, if you are going to have slightly different pricing rules on each channel, they can be calculated using this Anchor Price:
To set a pricing rule, go down to the Channel Pricing section and you will see the Basis column for all price rules is already set to the Anchor Price. Now take a look at the Type column and click on one of the drop-down menus: you will see that you have two options to base the price rule on (Decimal or Percentage) or the option to choose Set which will allow you to enter a price on that channel that is completely independent of the Anchor Price:
If you select Decimal, then in the Amount column you can enter a decimal (financial) amount that you want to be added on top of the anchor price, for example, if your Anchor Price is £11.49 then you choose Decimal as the Type and enter £1.99 under the Amount column, when you click the yellow Recalculate button (top right) then ChannelGrabber knows that you want to sell the item at £13.48 on that channel (in this example this is Amazon):
Let's say you now want to set a Percentage rule for eBay and a set price for your webstore (in this example the webstore is Shopify). In the eBay row, select Percentage from the Type column then enter a number for the percentage you want to use (you don't need to put the % sign) then select Set as the Type in the webstore row and enter the whole amount you want to sell for in the Amount field (eg. £12.99) and click the Recalculate button and ChannelGrabber will work out all your pricing rules for you:
If you have multiple accounts on the same marketplace, for example two eBay accounts, you can be even more specific by using the Individual Account Pricing section, directly below the Channel Pricing section. This works in the same way, so you could set the Type to Percentage, enter the amount (in this example -10 means we can deduct 10% off the Anchor Price) and set the Basis as Anchor Price then click the Recalculate button. That way, when you create your eBay listing for that specific account, ChannelGrabber will know that the price will be 10% less:
The next tab is the Stock tab, which is purely for your reference in-house and will not send any information through to listings, so it is up to you whether you use it or not. It can be helpful for noting the location of your product which will then be used on the Picking List in the Orders section of ChannelGrabber, and you can also enter a Cost Price and Supplier name or code for the product. The Stock Alert Level can be filled in if you want ChannelGrabber to alert you when your stock for this item falls below a certain threshold (a stock alert report can be downloaded from the main Products page at any time):
Once you have finished entering all this general information for your product, click on the Images tab on the top left of the page:
You can add images either by uploading the file(s) from your computer or my copying the image link from an online source.
Option 1: To upload an image from your PC, click the Browse button:
Select the file(s) you want to upload (it is possible to upload multiple images at once but make sure the first image you upload is your primary image) and then click the Upload button:
Option 2: To download an image from an online source, right-click on the image and select the option closest to “Copy image address” or you can open the image in a new tab and then copy the URL from your browser’s address bar. Go back to ChannelGrabber and paste the image link into the Add External Image field and click the add (+) button. You can only add one image at a time this way.
ChannelGrabber will now show a preview of the image(s) you have uploaded and they will be hosted by us, so even if the image is removed from your computer or the online location, your products and listings in ChannelGrabber and on your marketplaces will not be affected:
Once you have added all the images that you will be using for your listing, you can then click on the Listings tab (as this is only a single product you can ignore the Variations tab) and proceed to add any marketplace specific information. Please refer to the "Listing a Product to eBay" and/or "Listing a Product to Amazon via ASIN" guides for help with listing your products to specific marketplaces.